** When your computer goes to Display Sleep, the following conditions will normally be necessary in order to awaken and connect your computer: (Thanks to King Manuel.) /Library/Preferences/SystemConfiguration/ 4 2012) below this article by one of our valued Splashtop users, King Manuel, for more details. You can also disable Dark Wake mode by editing the following file. (If the first screen displayed on the tablet is abnormal, just tap again. This is very different from the Snow Leopard computer. Please note that it is essential that the Virtual Driver be installed. * A Lion (or Mountain Lion) computer could be awakened from Sleep mode to be in a Low Power wake mode (=Dark Wake mode), and then connected to, by tapping the computer again in a Discovered Computer list. Mac ─ If your Mac is in a Sleep state, Splashtop 2/Personal/Business can awaken it to a “waiting for login” screen (via the “Wake-on-LAN” feature). Currently, it is not possible to awaken a Mac computer from a powered-off state via the WoL feature.* On Windows 8 or 10, you need to disable "Turn on fast startup" function to be able to wake it up from powered off state. PC ─ If your PC is in a Sleep, Hibernate, or powered-off state, Splashtop 2/Personal/Business can awaken it to a “waiting for login” screen via the “Wake-on-LAN” feature.Wake-on-LAN usage timing and limitations: You could also use the checking tool to make sure the settings are correct.There might be times when you will need to tap the Wake up this computer button several times instead of only one time, to ensure that the computer has been awakened.Tap on the button to attempt to wake up the PC computer from either a Powered-off, Sleep or Hibernation state or a Mac computer from a Sleep state. Tap the "Edit" button to find Wake up or Wake computer button will display, as shown above.ĥ. You should see the computer you want to awaken shown as an unavailable one (gray computer icon), like the example shown in the illustration below.Ĥ. Keep your computer ON, and make a successful connection, then shut down your computer (power off).ģ. On your Splashtop apps, or on the web portal (my.).Ģ. Steps required to wake your computer from Sleep or Hibernation mode:ġ. If you are using only battery power on the laptop, this may cause an attempt to use the WoL feature to fail. If your computer is a laptop (for example, a NB, Mac Book Pro or Mac Book Air), please make sure the power cable is plugged in to an electrical power source. Your computer must be connected to your wireless router using the network cable (Ethernet).Ĥ. Make sure the Wake for network access option is selected in the Energy Saver settings.ģ.Configure your LAN network interface adapter ( Control Panel -> Device Manager -> Network adapters).Enable Wake-on-LAN in the system BIOS if you want to allow your computer to wake from a powered-off (i.e., Hibernate) state.For example, it might be "Wake on LAN," or "Onboard LAN Boot ROM," or something else. Please note that the term in BIOS might vary. Configure your computer to be Wake-on-LAN ready. (This step pertains to PC only Mac users can ignore this.)Ģ. Make sure your BIOS supports Wake-on-LAN, and that this option has been enabled. To connect to your computer when it is in Sleep or Hibernation mode, you need the following:ġ. (New) On Windows 8 or 10, you need to disable "Turn on fast startup" function to be able to wake it up from powered off state. Please note that currently, it is not possible to awaken a Mac computer from a powered-off state via the WoL feature, although it can be done from a sleeping state as described below.
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